Learning modules for managing people include:

• Human motivation

  • Why do people do what they do?

  • Lessons from thousands of years of theory

• Influencing performance

  • Different types of performance: What are you trying to achieve?

• Goal setting

  • Stretch goals: Challenges & application

  • The complexities of goal setting: Common traps

  • Recommendations for setting effective goals

• Supporting your people: Ranges of action

  • Creating a positive work environment

    • Empowerment & delegation

  • New workforce challenges: Contractors & remote/virtual work

• Delivering Feedback

  • The complexities of feedback: Common traps

  • Cutting-edge research: Feedback delivery

• Crafting recognition & rewards

  • Recognition & rewards issues and choices: New research

  • The complexities of recognition & rewards: Common traps

• Managing poor performance: A diagnostic model

  • Reasons for poor performance

  • Interventions

  • Difficult conversations

• Managing diversity

  • Cultural dimensions

  • Unconscious bias

  • Embracing difference & finding similarity

Dr. Lytle has been educating and coaching executives on managing performance for more than 15 years with excellent results. Dr. Lytle’s training and development philosophy is to work with managers on the real issues and challenges they face. Based on the decades of evidence based research on motivation and the factors that both enhance and inhibit individual and team performance, Dr. Lytle’s managing people workshops are uniquely tailored according to each client’s objectives using combinations of engaging action learning activities, role plays, small and large group discussions, 360 degree feedback, content sessions, live case study analysis, individual and small group coaching and case-in-point learning. Especially in the area of managing people, Dr. Lytle focuses on the development of concrete, specific action plans with accountability for each participant to maximise the sustainability of behavioural change.

As in all of Dr. Lytle’s training and development initiatives, she strives to deliver value to her clients beyond the fun and informative workshop, with the objective of creating visible behavioural change for each participant. There is no question that sustainable behavioural change in any competency area is not easy, requiring practice and repetition to reprogram the neuronal pathways in the brain. In all of her workshops, Dr. Lytle attacks this problem head-on, encouraging participants to engage in the practice of “doing something differently” through the creation of concrete, specific and realistic action plans for which she promotes accountability. In addition, she works with clients to diagnose the structures, systems and environment surrounding participants that will support or inhibit the desired changes. Follow up is critical and Dr. Lytle works with clients to create sustainable organisational or peer support structures to maximise the application of learning and knowledge far after the workshop is over.